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Training Schedule

Training Search

Sales Planning and Lead Generation

Sales Planning and Lead Generation

25th January 2018

Develop cost effective strategies to generate sales by designing results driven and targeted sales campaigns.

Cold Calling For Telesales

Cold Calling For Telesales

1st February 2018

Become more effective in your ability to influence and communicate with customers by using the telephone to grow sales. Participants will gain a greater awareness of customer’s expectations, learning to develop the necessary skills in using the telephone to overcome reluctance, deal with rejection and effectively cold call to make appointments and close sales.

Supervisory Skills

Supervisory Skills

8th February 2018

Improve company performance through better people management

Customer Service and Complaints Handling

Customer Service and Complaints Handling

22nd February 2018

The aim of this workshop is to help staff develop a greater understanding of the importance of communicating effectively with customers over the telephone, especially when dealing with irate customers.  Participants will learn how to deal with customer complaints in a caring, assertive and professional manner without reacting inappropriately; resulting in satisfied and loyal customers.

Practical Project Management

Practical Project Management

27th February 2018 - 28th February 2018

In this Practical Project Management Training Course you will learn how to apply best practice tools and techniques to your own projects.

Digital Marketing Strategy

Digital Marketing Strategy

1st March 2018

Works on the 5 key considerations when creating a digital marketing strategy:

Analysis of current situation, objectives, strategy and tactics, planning and measurement.

Participants will have an opportunity during this workshop to start creating their strategy/ plan which can be finalized after the workshop.

Supervisory Skills

Supervisory Skills

15th March 2018

Improve company performance through better people management

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