Event Search

Training Events Search

Training Search

Sales Planning and Lead Generation

Sales Planning and Lead Generation

24th October 2017

Develop cost effective strategies to generate sales by designing results driven and targeted sales campaigns.

Introduction to Excel

Introduction to Excel

26th October 2017

Develop a good working knowledge of Excel to include features such as basic functions and formulae, sorting and filtering data, formatting and printing spreadsheets.

Intermediate Excel

Intermediate Excel

1st November 2017

Learn how to create complex models involving multiple linked sheets and files; analyse data using what-ifs and scenarios; validate and audit data and generate reports using Pivot Tables.

Cold Calling For Telesales

Cold Calling For Telesales

7th November 2017

Become more effective in your ability to influence and communicate with customers by using the telephone to grow sales. Participants will gain a greater awareness of customer’s expectations, learning to develop the necessary skills in using the telephone to overcome reluctance, deal with rejection and effectively cold call to make appointments and close sales.

Customer Focused Selling

Customer Focused Selling

9th November 2017

This Customer Focused Selling training course helps you use customer needs as the basis for sales dialogue.

Customer Service and Complaints Handling

Customer Service and Complaints Handling

15th November 2017

The aim of this workshop is to help staff develop a greater understanding of the importance of communicating effectively with customers over the telephone, especially when dealing with irate customers.  Participants will learn how to deal with customer complaints in a caring, assertive and professional manner without reacting inappropriately; resulting in satisfied and loyal customers.

 

 

Facebook For Business

Facebook For Business

16th November 2017

Use Facebook effectively in your business. This workshop is ideal for businesses starting out on Facebook and that want to utilise it to build a strong loyal network with existing and potential customers.

Advanced Excel

Advanced Excel

21st November 2017

Learn how to create complex models involving multiple linked spreadsheets and files, analysing data using what ifs and scenarios, validating and auditing data and automating commonly used features with macros.

Handling Inbound Sales Calls

Handling Inbound Sales Calls

28th November 2017

Impress customers, capture their attention & handle telephone sales enquiries with confidence

Advanced Facebook for Business

Advanced Facebook for Business

29th November 2017

This Advanced Facebook for Business Training Course will help you use Facebook effectively in your business.This workshop is ideal for businesses that have a Facebook business page and want to improve the engagement level and need help defining their Facebook strategy and implementing it.

Practical Project Management

Practical Project Management

30th November 2017 - 6th December 2017

In this Practical Project Management Training Course you will learn how to apply best practice tools and techniques to your own projects.

Customer Focused Selling

Customer Focused Selling

5th December 2017

This Customer Focused Selling training course helps you use customer needs as the basis for sales dialogue.

Successful Business Writing and Email Etiquette

Successful Business Writing and Email Etiquette

7th December 2017

Learn the essential skills of writing so that you communicate in a professional and competent manner with customers.