Work experience

What do you think are your best skills?

What qualifications/experience do you have that relate to this position?

Please describe the main responsibilities of your current/previous position?

Give me an example from a previous position where you have shown initiative?

What is important to you in a job?


Communication skills

What different styles do you adopt when approaching different people?  Please give examples.



Tell me about an occasion when work was particularly hectic?

  • What did you do to keep it under control?

Were you able to take steps to avoid this situation in the future?


Interpersonal skills

Describe a situation which was particularly difficult to handle with a colleague or customer?


Describe a time when you had to make a decision within your role?

What process did you follow to make the decision and what was the outcome?


Drive for results/accountability

Can you describe what motivates you in your job?

In which areas do you feel you would like to develop yourself further?



What have you done recently that was beyond the call of your normal duties?

Describe a time when you implemented a procedure to help make your job or that of your team run more smoothly.

What was the procedure? How did you go about organizing it?  What was the result?


Problem solving/Analytical skills

Describe a time when you could not solve a problem on your own.

What did you do? Who did you consult with? What was the outcome?


Team work:

Do you work better alone or as part of a team?

Describe a time when you were asked to handle a co-worker’s workload while he or she was away?

Please describe the effect of the extra work on your own workload and how you handled it?



What are your salary expectations?

When can you start?


View and download the document here: 

Download (PDF, 162KB)